Your child deserves great dental care, and figuring out insurance should never stand in the way. If your family has DentaQuest Medicaid coverage and you have been struggling to find a pediatric dentist who can see your child, you are not alone. Many Texas families in the Seguin area run into this exact challenge, and the good news is there is a clear path forward that keeps your child’s dental benefits fully intact.
At Guadalupe Kids Dental, we want every family to have access to the compassionate, high-quality pediatric care Dr. Kit Bennion and our team provide. We accept TMHP (Medicaid), and our insurance and financing options are designed to make quality dental care accessible to families across our community. While we are not currently in network with DentaQuest, we do accept both MCNA Dental and UnitedHealthcare Dental, the other two managed care dental plans available under Texas Medicaid. Moving your child to one of these plans is a simple process that most families can complete with a single phone call.
Understanding the Medicaid Dental Plans in Texas
Texas Medicaid dental coverage is managed through three different dental plans: DentaQuest, MCNA Dental, and UnitedHealthcare Dental. All three plans cover the same core set of pediatric dental services, but each maintains its own provider network. Since DentaQuest is not currently accepting new providers, families enrolled in that plan may find it difficult to locate a pediatric dentist who can take their child as a new patient.
MCNA Dental and UnitedHealthcare Are Both Accepted Here
Both MCNA Dental and UnitedHealthcare Dental have extensive statewide networks and cover a wide range of services for children, including exams, cleanings, fluoride treatments, X-rays, and other medically necessary care. Switching from DentaQuest to either of these plans does not affect your child’s Medicaid eligibility or their overall benefits. Your family stays on the same program, with the same financial protections, and gains access to a provider who can actually get your child in the door. Once the switch is active, your child can come in for a pediatric dental exam and cleaning just like any other patient at our office.
How to Make the Switch
Switching your child’s dental plan within Texas Medicaid is a manageable process, and there are several ways to do so. According to Texas Health and Human Services, Medicaid members can request a plan change at any time, while CHIP members have a 90-day window from enrollment to make changes. Keep in mind that changes typically take between 15 and 45 days to process, so starting as soon as possible helps avoid any gap in coverage before your child’s first appointment. Here are the three ways to request the switch:
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- Call 2-1-1: Dial from anywhere in Texas and select option 2 to reach Medicaid and CHIP services, where a representative can walk you through selecting a new dental plan.
- Call the Texas Enrollment Broker (Maximus): Contact Maximus directly through YourTexasBenefits.com to find their current helpline number, and request MCNA Dental or UnitedHealthcare Dental as your child’s new plan.
- Go online: Log in to YourTexasBenefits.com, navigate to Medicaid and CHIP Services, and use the “Pick Your Health Plan” option to select your preferred dental plan from the options available in your area.
Whichever method works best for your family, our administrative team at Guadalupe Kids Dental is happy to verify your updated coverage before your first visit so there are no surprises when you arrive.
Why This Switch Is Worth It for Your Family
Making this change opens the door to consistent, preventive pediatric dental care right here in Seguin. At Guadalupe Kids Dental, we lead with a prevention-first approach because catching small concerns early at routine visits helps protect your child from more involved treatment down the road. Children who establish a dental home early are well-positioned for a lifetime of healthy smiles, and our office is designed to make every visit feel positive and comfortable from the very first appointment.
If you are not sure whether your child’s updated plan will be accepted, do not hesitate to reach out before the switch is complete. Our new patient resources can also help you understand exactly what to expect when you bring your child in for the first time.
Make the Switch and Visit Guadalupe Kids Dental
Making the switch from DentaQuest to MCNA Dental or UnitedHealthcare is the first step, and once that change is in place, our team is ready to take it from there. We work with Medicaid families every day, and our knowledgeable administrative staff will verify your updated coverage before your child ever sits in the chair. Dr. Kit Bennion is a board-certified pediatric dentist whose approach to care is built around prevention, comfort, and making sure every child, regardless of their background or needs, feels welcome from the moment they walk in.
You should not have to navigate insurance confusion alone, and you do not have to. If you have questions about whether your child’s new plan is accepted or if you are ready to book their first appointment, we are here to help every step of the way. Schedule an appointment today and let us take care of the rest.